The website " www.your-benefits.co.uk " (hereinafter the "Site") belongs to the company Expertaide, SAS with a capital of 1 404 €, whose head office is located at 2 rue Panhard, 91830 Le Coudray Montceaux, n°848 790 689 in the Evry Trade and Companies Register (hereinafter the "Service Provider"), represented by its President, Mr Joseph Terzikhan.
« TOS » : means the terms of service.
« Informations » or « Contents » : means all the information and documents sent by the User to the Service Provider so that the Service Provider can indicate the amount of financial aid for which the User is eligible.
« Service » : term regrouping all the functionalities offered by the Site: the free functionalities.
« User » : any person using the Site.
3.1 General informations
Any condition contrary to the TOS posed by the User would be, in the absence of express acceptance, inopposable to the Provider whatever the moment when it could have been brought to its knowledge.
The fact that the Service Provider does not take advantage of any provision of these TOS at any given time shall not be interpreted as a waiver of the right to take advantage of any provision of these TOS at a later date.
The User guarantees that they are of legal age and have the capacity to contract. The present TOS must be respected by every User of the Site.
3.2 Acceptance of the TOS by the User
Any User connected to the Site guarantees to have read and accepted the present TOS. The use of the Site implies the acceptance of the TOS
The User is informed that the TOS may change. The User is advised to refer to the TOS regularly and to keep informed of any changes.
In case of disagreement with the TOS, the User agrees not to use the Site.
These TOS contain the terms and conditions that any User of the Site commits to respecting when connecting to the Site and using the Provider's Services.
The Services offered on the Site allow the User to :
All costs incurred by the User to access the service (hardware, software, Internet connection, etc.) are at their expense.
To benefit from the services, the User is invited to transmit Information. This information must be accurate and complete. Any incomplete or erroneous Information may result in advice that is not applicable to the User's actual situation. The User will be solely responsible if the advice given by the Provider is not adequate due to false or incomplete information transmitted by the User, or in case of a dispute with one or more organizations due to erroneous information transmitted by the User.
Access to the Site may not be transferred, sold or distributed in any way whatsoever.
It is prohibited to use a false identity, the identity of another person or information about another person. Should such a case be discovered, the User is informed that legal action may be taken against them.
To benefit from the Services of the Site, the User must have an up-to-date internet browser. For an optimal use of the Site, it is advised to use it on Google Chrome or Firefox.
The interface of the Site and its functionalities may be modified by the Provider, as improvements or updates may be made. These changes will be made without prior notice to the User.
The Provider reserves the right to discontinue the provision of the Services.
The termination of the provision of the Services by the Provider shall not give rise to any compensation or reparation whatsoever.
8.1. Use of the Services
The User commits to use the Services only for their own account. The User guarantees that the information transmitted is true, complete and directly concerns them.
Any false or incomplete information may result in erroneous advice for which the Service Provider cannot be held responsible.
Any fraudulent use (false declarations, usurpation of identity, incomplete information,...) of the Services may result in legal action taken against the User.
8.2. Transmission of Contents
The User is solely responsible for the Information that they upload to the Provider's servers or uses in the context of the Services.
In this respect, the User declares that they hold the intellectual property rights and/or authorizations to reproduce and represent the Content that they download and for which they use the Website. The Service Provider shall not be held responsible for the non-respect of this clause.
The User commits to not download infected Content or Content likely to contain viruses or programs that destroy data. The User also commits to check in a reasonable manner that the Content that they use does not contain viruses or programs likely to disrupt the operation of the Service or to cause any harm to other Users or the Provider.
The User is entirely responsible for any transmission of Content through the Site and for the consequences of its actions.
The use of the Service, and in particular the transmission of Content, is carried out under the sole responsibility of the User and within the limits of the intellectual property rights held and/or obtained by the User. It is the responsibility of each User to respect the rights of third parties.
The User commits to transmit to the Service Provider only Content that strictly complies with the law, public order and good morals.
The User commits in particular, without this enumeration being considered restrictive :
The User guarantees in a general way that their Content is in conformity with the regulations in force and do not infringe the rights of others.
The User acknowledges that Contents considered as contravening the laws or regulations in force can be given by the Provider to the authorities in charge of enforcing the law.
The User is informed that if the Service Provider discovers that the use of the Website goes against the legal rules, the rights of third parties or the rules of these TOS, the Service Provider reserves the right to delete all of the User's Content and to request the payment of damages in court.
The User commits to, upon first request, including in the event of a non-final court decision, to indemnify and compensate the Provider for any damages it may suffer if its liability is incurred by a third party, due to a claim, action or complaint related to its Contents or following a use of the Website in violation of legal rules or rules contained in these TOS. The User shall also indemnify the Provider for any defense costs incurred.
In order to preserve the performance of the Service, the size and number of imported files may be limited.
The Service Provider reserves the right to refuse the presence on its servers of files imported by the User which would be judged technically not in conformity with the servers or harming their performances or whose contents would be illegal.
The Site made available to the User is the full, complete and exclusive property of the Provider.
The Provider, its suppliers, or their beneficiaries are the owners of all intellectual property rights relating to the Site.
Only the Provider's team is authorized to work on the Site to ensure its maintenance and update.
The Site is an intellectual work that the User is prohibited :
The Site remains the property of the Provider and is protected by copyright. The Services are intended for private and non-commercial use only.
The Service Provider commits to taking all reasonable precautions to ensure the physical protection of the Content. Backups are made regularly.
The Customer agrees nonetheless to keep a copy of all documents sent to the Provider. The Provider shall not be liable for any loss of the Customer's documents.
12.1 Use of the Site
The Service Provider does not guarantee the functioning and availability of the Website in any way.
The Service Provider shall not be liable for the misuse of the Website by the User, the nature and quality of the Content, difficulties in accessing the Service whatever the cause, the use by the User of equipment not adapted to the characteristics of the Service, a failure and/or saturation at certain times of the Internet network over which the Service Provider has no control, contamination by viruses of the User's data and/or software, the protection of which is the responsibility of the User, malicious intrusions by third parties on the User's Content, despite the security measures put in place by the Provider, damage to the User's equipment, which is under the User's sole responsibility.
The User is informed of the Internet’s inherent limitations and uses the Site at their own risk.
The User acknowledges in particular that they are fully aware of the characteristics and constraints of the Internet, in particular that the transmission of data and information on the Internet is only relatively reliable. The User acknowledges that downloaded Content and more generally any site may be subject to intrusion by unauthorized third parties and consequently be corrupted.
The User acknowledges that they are fully aware of the risks and agrees to use the Site and the Content under their sole responsibility and with full knowledge of the facts.
The User acknowledges that they are solely responsible for the Content and more generally for any information appearing in their Content as well as for the use they make of it. They therefore assume full civil and criminal responsibility for the Content, comments and other information appearing in their Content, the claims of third parties and the actions that they give rise to, particularly, but not exclusively, in terms of intellectual property, personality rights and the protection of minors.
The Provider declines all responsibility for fraudulent use or illegal transmission of Content. The Content is the sole responsibility of the User who owns the Content. The User exempts the Service Provider from any liability regarding Content used in any way by the User via the Website.
12.2 Use of the Services
The use of the free Services does not commit the Provider to anything. It is the User's responsibility to ensure that the information provided is accurate and to verify with a professional that the information provided by the Website is accurate. The Service Provider shall not be held liable if the User cannot access the help indicated when using the Free Services for any reason whatsoever.
12.3 General information
The Service Provider's liability shall in no case be engaged if the damage is caused by a fault of the User himself, of a third party or is caused by a case of an unexpected event.
The Service Provider is not responsible for any legal or regulatory changes that may affect the Client's rights between the time the advice is provided and the time the Client applies to the authorities for assistance.
The Service Provider shall not be liable for any indirect and/or unforeseeable damages.
The Provider attaches great importance to the respect of privacy and takes all necessary measures to ensure the confidentiality and security of Users' personal data.
As part of the provision of the Service, the Provider collects the User's personal data: surname, first name, email, telephone number. This information is mandatory in order to access the Services
The Service Provider collects and processes Users' personal data for the following purposes :
The legal basis for the processing is the present contract. The data is kept for three (3) years from the last contact with the User. The data may also be used for the purpose of transmitting information/prospecting regarding similar Services, on the basis of legitimate interest. The legal basis for the processing of the data is the present contract.
Personal data are processed by the Provider as well as by any subcontractors that may be involved in the provision of the Services, in particular the hosting company OHV: SAS with a capital of €10,069,020, RCS Lille Métropole 424 761 419 00045, VAT No.: FR 22 424 761 419 - Head office: 2 rue Kellermann - 59100 Roubaix - France
The Service Provider shall ensure that the personal data of the Users are adequately and appropriately secured and has taken the necessary precautions to preserve the security and confidentiality of the data and in particular to prevent them from being distorted, damaged or communicated to unauthorized persons, according to an obligation of means.
Finally, in accordance with the Data Protection Act of January 6, 1978 as amended, the User has a right of access, rectification, deletion, may request the limitation of processing and portability of their data. The User can also determine the fate of their data after their death processed by the Provider. To exercise their rights, the User may contact the Provider directly at the following email address: firstname.lastname@example.org. The User may initiate, if necessary, an appeal to the internal control authority, the CNIL in France.
Some data is transferred outside the EU to a subcontractor. The standard contractual clauses proposed by the European Commission to govern the transfer of data outside the EU between a data controller and a subcontractor have been signed between the subcontractor and the Service Provider.
The User guarantees that the data transmitted concern only them personally and in no case a third party, and that they are up to date.
The nullity of one of the clauses of the present TOS in application of a law, a regulation or following a decision of a competent court which has become res judicata shall not entail the nullity of the other clauses which shall retain their full effect and scope.
The fact that the Provider does not avail itself at a given time of any of the clauses hereof and/or of a breach by the User of any of their obligations may not be interpreted as a waiver by the Provider of its right to avail itself subsequently of any of the said clauses.
Hypertext links may be present on the Site. The User is informed that by clicking on these links, they will leave the Website. The Provider has no control over the web pages to which these links lead and cannot, in any case, be responsible for their content. It is the User's responsibility to inform the Service Provider if links are inappropriate so that it can remove them.
The various "clicks" during the acceptance of the TOS have the value of an electronic signature and irrevocably bind the User.
The computerized registers present in the computer systems of the Provider will be kept in reasonable conditions of security and considered as proof of communications between the parties.
The present TOS are subject to French law. Only the TOS in French language are authentic between the Parties.
The User commits to contact the Provider and to seek a compromise before any legal action.
In the event of a dispute that may arise in connection with the interpretation and/or performance of these TOSs or in relation to these TOSs, the User may decide to submit the dispute with the Service Provider to a conventional mediation procedure or any other alternative dispute resolution method.
The User may visit the European platform for the settlement of consumer disputes set up by the European Commission at the following address, which lists all the approved dispute settlement bodies in France: https://ec.europa.eu/consumers/odr .
If this mediation procedure fails or if the User wishes to take the matter to court, the rules of the civil procedure code will apply.